Delivery & Returns

 

Covid-19 (Coronavirus)

We're closely monitoring the Covid-19 pandemic and how it affects us and our customers. The latest, up-to-date delivery info can be found here.

Delivery

Shipping Times

Personalised Changing Mats - please check timings at point of purchase.

Personalised Blankets - up to 15 working days.

 Everything else - please allow 5 -10 workings days. Timings may vary due to Covid-19. Please check here before purchase. Need it in a hurry or for a gift? Email us to confirm date of shipping before or at point of purchase.

Next Working Day Delivery - delivered next working day if order is placed before 12pm.

Once you have placed an order:

  1. You will receive a confirmation from us, please check your spam folder if not received.
  2. When your order is ready you will receive a shipping notification.

The Details.....

Returns

We hope you love your items as much as we enjoy creating them! If you change your mind please contact support@mamashack.co.uk where we can handle your request. Please contact us within 7 days of receiving your item. 

Faulty Product

Please fully inspect products upon receipt. In the unlikely event that your product is faulty please contact us within 7 days of receipt. Please email us at  support@mamashack.co.uk where we can handle your request.

Please contact support@mamashack.co.uk - are social media streams are not always managed daily and your request may get missed.